1.1 The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains what we will do with your personal information.
2. Log Data
We log general information about your browser whenever you visit our website. This information may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit on our site, the time and date of your visit, and the time spent on each page.
3. Using Your Personal Information
Personal information submitted to us through our website will be used for the purposes specified in this policy. We may use your personal information for the following:
3.1 Administering our website and business.
3.2 Personalizing our website for you.
3.3 Enabling your use of the services available on our website.
3.4 Sending you non-marketing commercial communications.
3.5 Sending you email notifications that you have specifically requested with your consent.
3.6 Sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter).
3.7 Sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, where you have agreed to this, (you can inform us at any time if you no longer require marketing communications by emailing us using a contact form at https://yourvpnservice.com/contact-us/).
3.8 Dealing with inquiries and complaints relating to our website.
3.9 Use IP address to identify and resolve location-specific issues, provide location-specific marketing campaigns, to send direct marketing emails to which you agreed.
4. Disclosing personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
4.1 To the extent that we are required to do so by law.
4.2 In connection with any ongoing or prospective legal proceedings.
4.3 In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
4.4 To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
4.5 To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
5. Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
5.1 Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
5.2 Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
6. Security of your personal information
6.1 We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
6.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
6.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
6.4 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
7. Your rights
You may instruct us to provide you with any personal information we hold about you. We may withhold personal information that you request to the extent permitted by law.
Please let us know if the personal information that we hold about you needs to be corrected or updated by emailing us using a contact form at https://yourvpnservice.com/contact-us/.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.
9. Third-Party Services
We may employ third-party companies and individuals on our websites – for example, analytics providers and content partners. These third parties have access to your personal information only to perform specific tasks on our behalf, and are obligated not to disclose or use it for any other purpose.